描述
在外贸工作中,WhatsApp已经成为我们外贸人与客户之间沟通必不可少一款工具。虽然WhatsApp很方便也很好用,但由于不是国内的软件,所以在使用上很容易遇到一些问题。
我们整理了一些有关WhatsApp使用上的经验,希望可以帮助大家正确使用WhatsApp。
很多刚接触WhatsApp的用户,很容易陷入的一个误区是:加到客户立马就向客户发送大量营销信息。然后不久就显示账号异常或者直接封禁。
新号营销时一定要注意以下几个方面:
同时需要了解的是新号注册起要保持10-15天的活跃期,才会被认为是老号
下载WhatsApp Business,替代WhatsApp,同样去官网下载即可,系统会认定WhatsApp Business的号码权重更好,值得信任。(最重要)
魔法上网开启全局,确认能访问,检查手机上是否有拦截境外来电的软件
改成英文版(手机设置里设置)关闭手机定位,放开WhatsApp所有手机权限
更换手机号/海外卡注册尝试
重启手机,重新下载软件,清除缓存,过段时间尝试,争取一次性搞定。
官网联系客服,尝试说明原因,只要你的号不是被封锁了,大概率能拿回来,因为市面上很多WhatsApp群发软件会让你的账号降权,虽然只是用来接收,但是系统判断你的号跟群控软件关联了
·对方手机上未安装WhatsApp
·客户手机号不正确(国际号码是不带前缀0的才可以)
常见的能获取到客户手机号的方法有展会名片、老客户成交信息、海关数据搜索、谷歌搜索、B2B询盘等
通过在谷歌的搜索栏输入“chat.whatsapp.com+关键词”查找相关网站,点进后就可以找自己的目标群组加。(目前WhatsApp的一个群组的人员上限是256人。并且要想加入相应群组必须要通过群组链接或群成员拉才可以)
除了这种方式外,我们还可以通过Facebook的关键词搜索,来找相关群组。利用Facebook搜索群组的好处是可以直接导入到WhatsApp里
现在很多海外买家都有属于自己的社交媒体主页,同时,也有很多外贸人已经转战数字化线上外贸,正在利用Facebook、Twitter、Instagram等对潜在客户进行背调以及精准营销,我们可以结合自己的产品特性去布局自己的营销模式,进行矩阵化运营。




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